Our story begins with a rare disease patient who asked a really BIG question.
How do we improve care
for patients like me?
Heritage Biologics was founded by a rare disease patient and a team of pharmacy experts. They set out on a mission to redesign customer service in the infusion and specialty pharmacy market. The customer service models of old simply don't offer the value that is needed in today's healthcare setting. Heritage Biologics has answered the question above.
We provide rare care.
Rare patients with rare diseases and rare needs require something different. Something better. Something beyond the norm. An experience that will make life better during a time when a patient needs it most. It takes a commitment to excellence in the highest form. It takes the establishment of a new standard called the Patient Experience. It takes preeminence.
DEFINED: Surpassing all other's customer service models. Outstanding infusion and specialty pharmacy services.
One rare patient. One single question with an answer that grew into an entire company. A company that isn't like the others. Heritage Biologics is anchored in a rare tradition of care that we want to share with you. And, here is our final answer to the question...